This month Encounter was certified as a Microsoft Audio Integration Partner, which means Encounter's audio conferencing services are now integrated into the Live Meeting web conferencing console. Using integrated audio, Encounter's Live Meeting customers can simply and easily start a conference call directly from Live Meeting.

Integrated audio allows presenters to set up and control audio conferences without pre-scheduling the conference call, providing an entirely new level of convenience. Two methods allow attendees entrance into conferences, Call Someone and Call Me. Using the Call Someone function, presenters specify a phone number to have the service dial out to include participants in the audio conference.

The Call Me function allows attendees to simply enter their phone number and have the system call and automatically bring them into the conference.

With integrated audio capabilities, presenters can see at a glance who is attending both the web and the audio portion of their meeting. They have the ability to mute and unmute participants in the audio conference, record calls, and disconnect individual or multiple callers at anytime.

Microsoft requires that their audio partners pass an incredibly rigorous suite of tests to ensure the very highest standards for system integrity, reliability and redundancy as well as performance and scalability. Based on our experience in audio conferencing, Encounter was able to build a solution that exceeded Microsoft's rigorous requirements.

Collaborative Communications Summit

Those of you interested in the changes taking place in the collaborative conferencing industry will want to attend the annual Collaborative Communications Summit, being held this year on Oct 24-25 in San Francisco.

The CCS hosts speakers from a range of businesses, who will tackle the most pressing issues in interacting and managing more effectively with cutting edge collaborative technologies. Summit attendees will hear about evolving business models and future trends, expectations, and forecasts for the industry; how to integrate and leverage collaborative technologies to maximize business results and ROI; and how to use collaborative technologies to get tangible results in your organization.

Topics on the agenda include: The Evolution and Future of Collaboration, The Hidden Savings of Implementing Collaboration Technologies, and Expanding the Adoption of Collaboration in your Organization, as well as several case studies and exhibits.

Find out more about the CCS Conference.

How CEOs Can Help Their Sales Force Succeed

After five years of cost cutting and minding the bottom line, growing revenue now tops the priority list for many CEOs. Yet, for some CEOs and department heads, the sales process is a dark continent. This seminar will provide ideas, contrarian trends and caveats for CEOs to help their sales organizations meet revenue objectives.

There are some actions that only you as CEO can do to help — and there are some things that as CEO you should not do, or stop doing, that will be just as helpful. Sales managers will want to sit in on this webinar as highly partisan observers.

In this webinar you will discover:

• 8 places to look for problems before firing your sales executive
• The great revenue lesson of 100 A.D.
• How well-intentioned CEOs can actually hinder revenue production
• The pitfalls of CEOs and rock stars
• And much more!

About our speaker:

Dr. Wayne Thomas is an author, speaker and runs his own management consulting firm in Boston.

As CEO of Thomas and Company, Inc., he helps clients in the information and communications technology (ICT) industry make mid-course corrections and develop sustainable sales strategies. He is author of the Sales Agency Handbook, editor of the TIA Channel Intelligence Report, and a board member of the ECA. He has won IBM's highest sales award, and as an AT&T executive was named American Marketing Association Marketer of the Year. He has served as Executive Councilor to the Governor of Massachusetts.

Click here to register

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Reader's Resource

Promoting the Adoption of Live Meeting
Live Meeting is designed to maximize productivity by integrating the convenience of a conference call with the benefits of an in-person meeting. But before your business can save money and maximize productivity, you first have to ensure the successful adoption of Live Meeting across your organization. This means your employees need to know about Live Meeting web conferencing and its capabilities.

The PDF link below provides strategies to make your Live Meeting rollout successful and help ensure company-wide adoption of the technology.

Download PDF "Live Meeting: Building Awareness"